Before entering this site please take time to
read and accepted our terms and conditions and privacy statement. By proceeding
further, you are deemed to have read and accepted our terms and conditions and
Carriage of goods will be charged out at cost
The General Data Protection Regulation (GDPR) As part of the GDPR we wish to inform you
about the data you have entered in our online store and how it is used.
Please see below the latest updates to our
Welcome to our website. If
you continue to browse and use this website you are agreeing to comply with and
be bound by the following terms and conditions of use, which together with our
this website. The term "Foscott Packaging" or "us" or
"we" refers to the owner of the website whose registered office is
shown on the contact page of this site. The term "you" refers to the
user or viewer of our website. The use of this website is
The content of the pages of this website is
for your general information and use only. It is subject to change without
notice.Neither we nor any third parties provide any
warranty or guarantee as to the accuracy, timeliness, performance,
completeness or suitability of the information and materials found or
offered on this website for any purpose. You acknowledge that such
information and materials may contain inaccuracies or errors and we
expressly exclude liability for any such inaccuracies or errors fully
permitted by law.Your use of any information or materials on
this website is entirely at your own risk, for which we shall not be
liable. It shall be your own responsibility to ensure that any products,
services or information available through this website meet your specific
requirements. For up to date specific help\with your requirements please
speak to our sales department.This website contains material which is owned
by or licensed to us. This material includes, but is not limited to, the
design, layout, look, appearance and graphics. Reproduction is prohibited
other than in accordance with the copyright notice, which forms part of
these terms and conditions.All trademarks reproduced in this website,
which are not the property of, or licensed to the operator, are
acknowledged on the website.Unauthorised use of this website may give to a
claim for damages and/or be a criminal offence.From time to time this website may also
include links to other websites. These links are provided for your
convenience to provide further information. They do not signify that we
endorse the website(s). We have no responsibility for the content of the
linked website(s).You may not create a link to this website from
another website or document without Foscott Packaging's prior written
consent.Your use of this website and any dispute
arising out of such use of the website is subject to the laws of England,
Scotland, Wales and Ireland.
out how Foscott Packaging uses and protects any information that you give
Foscott Packaging when you use this website.
Foscott Packaging is
committed to ensuring that your privacy is protected. Should we ask you to
provide certain information by which you can be identified when using this
website, then you can be assured that it will only be used in accordance with
this privacy statement.
The General Data Protection Regulation (GDPR)
will be fully applicable starting on May 25.Information we store on our website is only
the name and email contact address which you entered on registering on our
website.Your registering allows for you to be updated
and follow the performance of any order made though the store.Example of this notification will be either
or all – order viewed, rejected, in process, pending, ready for dispatch,
partially dispatched, dispatched, partially invoiced, invoiced, partially paid,
paid, returned, closed, archived.
Foscott Packaging may
change this policy from time to time by updating this page. You should check
this page from time to time to ensure that you are happy with any changes. This
policy is effective from 17th May 2018 What we collect We may collect the
name and job titlecontact information including email addressdemographic information such as post code,
preferences and interestsother information relevant to customer surveys
and/or offersInformation relating to equipment you use
What we do with the
information we gather We require this information
to understand your needs and provide you with a better service, and for the
Internal record keeping.We may use the information to improve our
products and services.We may periodically send promotional email
about new products, special offers or other information which we think you
may find interesting using the email address which you have provided.From time to time, we may also use your
information to contact you for market research purposes. We may contact
you by email, phone, fax or mail.We may use the information to customise the
website according to your interests.
Security We are committed to
ensuring that your information is secure. To prevent unauthorised access or
disclosure we have put in place suitable physical, electronic and managerial
procedures to safeguard and secure the information we collect online.
If for any reason you wish to be removed from
store records, please notify us and your details will be removed. You do not
have to do anything if you wish your information to remain.
Cookies Cookies are small files
stored on your computer. Typically, they're used by websites to do things like
maintain your preferences, identify your session, store items in shopping carts
and for storing authentication status. These files cannot harm your computer,
but they can potentially be used to track some of your browser activity, and in
the hands of hackers, can give away some personal data.
In most cases cookies are
harmless, and you could diminish your browsing experience by disabling them
using the code we provide. Note however, that cookies which are strictly
essential to the operation of the site will remain in place - it is not
necessary to allow users to opt out of these.
In addition to alerting
users to opt out of non-essential cookies where relevant. Where it is not
possible to remove such cookies, or you think there are cookies remaining which
you would like to remove, we would direct users to the information at the
bottom of this page which provides instructions as to how remove cookies in
your chosen browser.
If you'd like to learn more
about Cookies in general, visit aboutcookies.org.
On this website, data is collected and stored
anonymously for marketing and optimisation purposes using etracker GmbH
technology (www.etracker.de). Usage profiles are then created from this
data under a pseudonym. Cookies can be used for this purpose; these
collect and store data anonymously only. Data is not used to identify the
user of this website personally and is not combined with data via the
carrier of the pseudonym. Consent to the collection and storage of data
can be revoked at any time.
Information about our use
Strictly necessary cookies: These are cookies that are required for the operation of our website. They
include, for example, cookies that enable you to log into secure areas of our
website, using a shopping cart or make use of e-billing services.
Thank you for purchasing
though our online shop.
Yours Sincerely Mervyn Foster Managing Director.
Returns policy 1. Introduction
1.1 We understand
that from time to time you may wish to return a product to us.
1.2 We have created
this policy to enable you to return products to us in appropriate
circumstances. 1.3 This policy shall
apply to all our customers, in the UK and Ireland. 1.4 This policy shall
apply to all orders submitted through our website delivered to a UK / Ireland
address. 1.5 This document
does not affect any statutory rights you may have as a consumer (such as rights
under the Consumer Contracts (Information, Cancellation and Additional Charges)
Regulations 2013 or the Consumer Rights Act 2015).
2.1 If you have no
other legal right to return a product and receive a refund or exchange, then
you will nonetheless be entitled to return a product to us and receive a refund
in accordance with this policy if: (a) Foscott
Packaging receive the returned product within 10 days following the date of
invoice of the product to you; (b) The
returned product is unused, in its original unopened packaging with any seal or
shrink-wrap intact, with any labels still attached, and otherwise in a
condition enabling us to sell the product as new;
(c) You comply
with the procedure set out in this policy in relation to the return of the
(d) None of the
exclusions set out in this policy apply. 3.
3.1 In order to take
advantage of your rights under this policy, you must contact us to obtain a
return authorisation number, and then send the product to us with a covering
note quoting that number.
3.2 Products returned
under this policy must be sent by Royal Mail Signed for delivery or carrier to
Foscott Packaging, 12 Carolsteen Avenue, Helens Bay, Co. Down, BT19 1LJ. 3.3 You will be
responsible for paying postage costs associated with returns under this policy.
4.1 The following
kinds of products may not be returned under this policy:
(a) Any product
made to your specification; (b) Any product
made to order; (c) Any product
personalised or adapted for you;
5.1 We will give you
a refund for the price you paid to us in respect of any product properly
returned by you in accordance with this policy. 5.2 We will not
refund to you the original delivery charges relating to the returned product.
5.3 We will not
refund to you any costs you incur in returning the product to us. 5.4 We will usually
refund any money received from you using the same method originally used by you
to pay for your purchase. 5.5 We will process
the refund due to you as soon as possible and, in any event, within 30 days
following the day we receive the returned product.
6.1 If you return a
product in contravention of this policy, and you do not have any other legal
right to a refund or exchange in respect of that product: (a) Foscott
Packaging will not refund the purchase price or exchange the product; (b) Foscott
Packaging may retain the returned product until you pay to us such additional
amount as we may charge for re-delivery of the returned product; and (c) If Foscott Packaging
do not receive payment of such additional amount within 14 days of issuing a
request for payment, we may destroy or otherwise dispose of the returned
product in our sole discretion without any liability to you.
7.1 This website is
owned and operated by Foscott Packaging. 7.2 Our principal
place of business is at 12 Carolsteen Avenue, Helens Bay, Co. Down, BT19 1LJ. 7.3 You can contact
us by writing to the address given above, by using our website contact form, by
telephone on 02891822211 or by email to email@example.com